As one of San Diego's leaders in laboratory equipment repair services let Biotechnical Services, Inc. put their 31 years of experience to work for you.
Lab Equipment Repair Services
Biotechnical Services, Inc. offers the quality laboratory equipment repair services you've been looking for. Our immediate service area includes San Diego, CA but we also cover all of California, locations in Arizona, Nevada, and Utah as well. To enable our Field Service Group to provide the services our customers have come to expect, a lot of preparation is made before you place your service call.
Our engineers undergo a documented training regimen of everything from cGXP to laboratory safety and defensive driving.
Each product line of laboratory equipment we service is covered in detail starting from basic operation of the instrument to the details of our calibration procedures.
Calibration standards and tools are assigned only after the engineer has been approved for service by one of our senior technicians.
The ability to communicate with our customers during the lab instrument repair event is a key ingredient of our success. When you call our office at (800) 274-0287 there's no confusing phone menu or excessive hold time. You get a real person ready to help you determine your needs and figure out a solution. Our service call processes also harness the latest technologies in service call management software and telecommunications to log, dispatch, and track your service call. Once the engineer confirms the scheduled time/date for the service call, you are e-mailed a confirmation of your call and your scheduled appointment time. No more return calls to see when the engineer will be there.
Just as important as your lab equipment repair call, you'll want to know that your service doesn’t have to end there. We also offer calibration, validation, and preventative maintenance programs, as well as full coverage service agreements for most basic laboratory equipment. With our 30 day warranty on all laboratory equipment repair services you’ll have the added assurance that we stand behind our work.