With almost half of the entire U.S. economy based on service, you would think that customer service would be constantly improving. With new advances available in telephony, information technology, and other smart systems for customer communication and service delivery; there's no reason why it shouldn't. Emerging technologies and increasing demand for quick, reliable service...

BioTechnical Services will continue to look for ways to bring these two worlds together and showcase innovative ideas in service marketing, packaging and delivery for our customers and other service providers.

Check out What's New in service for the biopharma community or browse through our quarterly newsletter Because That's Service.