Lab Equipment Depot Repairs
We asked our customers how they wanted shop repairs completed, and the response was the same...PDQ.
So we gave them what they wanted.
Biotechnical Services has developed PDQ™...Process Driven Quality. This unique system allows us to turnaround depot repairs at an average of 3 business days. Utilizing a konbon process normally reserved for high-throughput manufacturing, we isolate troubleshooting to unique workstations from software, mechanical, electrical, and refrigeration. Each incoming unit is tagged, safety-checked, and then moved through for initial troubleshooting, usually the same business day! Once diagnosed, we contact you with the quote for completing the repairs and then move the unit to final test pending return to your lab.
BTS Shop Repairs save you time, space, and most importantly,...money. Our shop rate is 20% off the standard field rate with a nominal $50 pickup and delivery charge for instruments in the Southern California area. So, whether you've recently purchased a used piece of equipment that needs evaluating, or have a newer unit just off of manufacturer's warranty,...let BTS show you what "Service in Action" is all about. Create On-line Shop Request.
Please fill out our Statement of Decontamination Form, print it out, and attach it to your equipment before sending in for depot service.
"To provide ongoing quality service and support to sustain innovations in biotechnology."